Frequently asked questions
Our Answers to Your Frequently Asked Questions
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Admin fee taken from donations
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Goes directly to projects
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Tax-deductible in Germany
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Quarterly donor reporting
Can I donate from outside of Germany?
Yes, you can. We receive donations via PayPal, credit card, or a direct bank transfer. If you are not located
in Germany, Sawabona Africa cannot issue a tax certificate for your country.
Can I donate directly to the charities you represent?
Yes, you are very welcome to donate directly to the charities we represent.
How much of my donation reaches the project?
Your full donation is allocated to the project, minus bank transfer costs. We do not charge administration costs.
How do you ensure my donation is used responsibly?
All our partner charities are thoroughly vetted, and we receive quarterly and annual financial reports from each one. We aim for a transparent working relationship with all our partners.
Will I receive a German tax certificate?
On request, Sawabona Africa issues an electronic tax certificate (Spendenbescheinigung) for all donations received in Germany. It is not required to issue a Spendenbescheinigung in Germany for donations under 300 Euro. Please reach out to us if you need one.
Can I visit a sponsored child or project in person?
Yes, you can. Sawabona Africa will connect you with the partner charity in South Africa or Lesotho.
Can I visit a sponsored child or project in person?
Yes, you can. Sawabona Africa will connect you to arrange it.
Can I organise a fundraiser or event for Sawabona Africa?
Please send us an email with what you’d like to do, and we’ll put you in touch with the right partner.
Can I donate physical items instead of money?
No. Sawabona Africa does not facilitate donations of physical items for specific projects.
Can I get a report on the specific project I support?
For large donations we facilitate a quarterly report. For smaller donations, we keep you updated via our social media channels and newsletters. And our annual report is a good source of how your donations have been put to action.
How do I stop or change a recurring donation?
If its a SEPA, please send us an email and we can cancel it. If you make a recurring donation from your own account, please contact your bank.
How is my personal data handled?
We take data protection seriously and only collect what is needed to process your donation or membership. See our Datenschutz page for the full policy.